Knowledgebase
0.7.2 Technical Support Services & Price for Colocation Service (February 2017 Updated)
Posted by Pinky Lee on 22 February 2017 09:31 AM

Technical Support Services & Price for Colocation Service (February 2017 Updated)

 

Standard Service:

Service Price
24/7 Reboots  Free
Button Pushing Free
Screen Readouts Free

External Device Attachment/Movement (CDROM,KVMIP,Adapters,etc)

Free
Hot-Swap HDD Replacements / Additions Free
Hot Swappable PSUs Free
Blade Server Additions Free

 

Advanced Service:

Service Price(USD)
Download, burn, and attach ISO $35 each time
Internal HDD Replace/Install $35 each time
Parts Warranty/Replacement  $35 + Shipping Fees
RAM replace/install $35 each time
Motherboard replace/install $50 each time
Addon PCI card install $35 each time
BIOS config/troubleshooting  $35 up to 15mins
Rack New Server / BIOS/RAID Config /Run Neat Cabling / Record Port Attachment/ OS Install or bring it online via IPMI $100 per server
Cable Tracing / Port Tracing / Audits (Junior Engineer) $70 per hour
Server Investigation / Troubleshooting (Senior Engineer) $125 per hour

 

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