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Kayako
Knowledgebase
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Client Area
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Quick Start
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Pre-Sales Questions
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Operating System / Tool
(5)
Dedicated Server
Colocation
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Knowledgebase : Client Area
(4)
Introduction of Client Area
0.0 Client Area Guidance
0.0 Client Area Guidance (繁體中文)
(1)
Registration
0.1 How to register with us
(1)
How to Order a Product
0.2.1 How to order a dedicated server?
(4)
Payment / Add Funds
0.3.1 What forms of payment do you accept?
0.3.2 Add funds to your account.
(1)
Product Cancellation
0.5 How to apply for cancellation of your service
(1)
Tickets
0.6.2 How to submit a ticket (without logging in client area)
(3)
Service Fee
0.7.1 Technical support service price (September 2016 Updated)
0.7.2 Technical Support Services & Price for Colocation Service (February 2017 Updated)
(3)
Our Policy
0.9 Company refund policy
0.9.1 Acceptable Usage Policy (Emagineconcept)