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Knowledgebase : E-mail
If you can receive mail but aren't able to send this means one thing: Your internet provider is blocking you from using anyone's outgoing mail servers but their own. Many major ISPs are blocking outgoing emails. The reason they do this is to prevent yo...
Either your domain is over quota, or your e-mail address itself is over quota. You will need to increase the amount of disk space to receive mail again.
Yes. Using the forward feature you can forward e-mail to more then one person. To forward your e-mail to multiple destinations, separate the destinations with a comma (,). Do not leave a space after the comma.
All of our shared servers have a 60 check per hour limit. If you hit this limit in any hour you'll be locked out for the rest of the hour. Solution: You will need to disable auto-checking emails. If you do not want to disable it, just set it to check l...
You can access webmail from any computer that has a web browser by going to http://yourdomainname/webmail/. A dialog box will pop up and simply enter the email address and password of the email account that you wish to view emails. If you are behind a ...
You may want to create folders within Horde for each Fetch Mail account. This way, you can have Fetched email delivered to separate folders for organization. 1. Login to Horde. 2. Click MAIL on the left side of the screen. 3. Click FOLDERS on the top...
1. Login to the webmail program you prefer. You can get there by going to your-domain.com/webmail. You'll need to login using a username (which is the full email address) and password. 2. Once you have logged into webmail, click on the webmail program ...
If you wish to just point it to another domain do the following: 1. Log into your Cpanel. 2. Click MAIL. 3. Click "Modify Mail Exchanger (MX Entry)." 4. Put in mail.thedomainname.com of the domain you wish for it to go to. If you wish to point it...
1. Log into your site control panel (http://yourdomain.com/cpanel). Where 'yourdomain.com' is the name of your domain. 2. Click on 'Mail' in the left side task pane. 3. Click on 'Autoresponders'. 4. Click on 'Add Autoresponder'. 4. enter the user acco...
1. Log into your site control panel http://yourdomain.com/cpanel (where 'yourdomain.com' is the name of your domain.) 2. Click on 'Mail'. 3. Click on 'forwarders' 4. Click on 'Add Forwarder'. 5. Under the text box for the username, type in the email a...
This solution also works for MicroSoft Outlook 98 and 2000 which utilize Outlook Express. Outlook 97 did not offer a feature for saving mail on the server. Open the Mail program 1.Click on Tools in the menu bar at the top 2.Select Accounts from the d...
By default, cPanel comes with 1 primary email account. I strongly recommend not to use this email account and to set up a new one instead. To do so, please do the following: 1. Click Mail 2. Click Add/Remove/Manage Accounts 3. Click Add Account at th...
We recommend to change your password at least once a month. To do so, please do the following: 1. Click Mail 2. Click Add/Remove/Manage Accounts 3. Click the Password button to the right of an email address for which you would like to change the emai...
An autoresponder is a great tool to have for your website. It is basically there to provide customers with understanding that their email was received. To create an autoresponder, please do the following: 1. Log in to cPanel. 2. Click on "Auto-r...
To set up an e-mail account for ANY domain follow these steps: 1) Log into your CPanel 2) Click on the mail icon 3) The first option is List/Add/Remove POP Email Accounts, select this option 4) At the bottom of this is ADD ACCOUNT, click here 5) th...
A forwarder is important when you want a copy of an email to be sent to another e-mail address upon receipt. To create e-mail forwarder’s, please do the following: 1. Log into cPanel 2. Click on the "Forwarders" icon. 3. Click on "Add Forw...
Spam Assassin is a great anti-spam tool. We recommend to activate it as soon as you create an account or log in for the first time. To ENABLE / DISABLE spam assassin please do the following: 1. Login to cPanel and look under Mail 2. Click Spam Assassi...
Mass emailing: Avoid sending to multiple addresses using the CC field; everyone will see each others email address. You can always send it by BCC, but this can be a hassle when you often have new people to email. You may want to set up a mailing lis...
If you ever send mail from any site that is on the same server where your site is hosted, your external mail server will not receive the mail. The reason for this is that a server will always try to send locally before it tries what the actual DNS or M...
For both incoming and outgoing mail server, put mail.yourdomain.com. This remains true for your addon and parked domains when you are checking email for them and need to set up your account in your email client. If you know the IP address or the hos...
To check your email using your web browser, go to http://yourdomain.com/webmail/. You can also go to http://yourdomain.com:2095/. If you wish to check your email in your web browser securely, go to https://yourdomain.com/webmail/. You can also go to ...
1. The server is designed to block attachment types which are seen as a danger if they are not zipped up. Some attachment types that are blocked are: .bat .src .exe. The reason for this is that your mailbox would be flooded every day with viruses if th...
* Make sure your user name and password is all lowercase. * Make sure you have created the email address in your control panel. * Change the user name to the full email address. Example: username@domainname.com Still not working? *...