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Knowledgebase : Quick Start
We will show you all the service and support in our client area. 1. Log in CLIENT AREA [HTTPS://PORTAL.EMAGINECONCEPT.COM/CLIENTAREA.PHP] 2. FRONT PAGE 3. SERVICES 4. DOMAINS 5. BILLING 6. SUPPORT 7. SUBMIT  A TICKET 0.1.3 How to change th...
本篇文章將帶領您瞭解會員中心的各項服務與支援。 1. 登入客戶中心 [HTTP://PORTAL.NIMBUS.COM.TW/CLIENTAREA.PHP] 2. 查看客戶中心—首頁 3. 產品服務 4.域名 5.帳單 6.支援 7.提交需求單 -------------文件結束,謝謝您的閱讀--------------
1. 請到 客戶中心 [HTTPS://PORTAL.EMAGINECONCEPT.COM/CLIENTAREA.PHP] 登入頁面 https://portal.emagineconcept.com/clientarea.php [https://portal.emagineconcept.com/clientarea.php] 2. 請點擊"CHOOSE LANGUAGE",接著請選擇您需要的語文 English: default (預設語言為英文) 中文: Traditional Chi...
1. GO TO "CLIENT AREA [HTTPS://PORTAL.EMAGINECONCEPT.COM/CLIENTAREA.PHP] "  https://portal.emagineconcept.com/clientarea.php [https://portal.emagineconcept.com/clientarea.php] 2. CLICK"CHOOSE LANGUAGE", THEN CHOOSE THE LANGUAGE YOU NEED.  English: def...
If you want to order our service, you need to register a member account on our website. * Register Page * Fill in all relevant information and your contact information correctly to make sure that we can contact the right person when there is any pro...
* Log in Client Area [https://portal.emagineconcept.com/clientarea.php?action=productdetails&id=742] * CLICK “SERVICES” > "ORDER NEW SERVICES” Decide a location of your dedicated server: US OR TW Choose a plan which meets your needs >ORDER NOW Com...
This article will show you how to add funds to your account, which means to deposit money in advance. * Login Client Area * Click on BILLING > Add Funds * Fill in the amount you want to add and choose a payment method, click on ADD FUNDS. NOTE: AL...
This article will show you how to use your credit to pay your invoice. * Login Client Area * Click on BILLING > My Invoices * Find the invoice you want to pay. * Click UNPAID, you can find APPLY CREDIT in the middle, and it shows your credit balan...
How to use promotional code: * Login your account https://portal.emagineconcept.com/clientarea.php 0.1.3 How to change the language option [http://noc.emagineconcept.com/index.php?/DotToGo/Knowledgebase/Article/View/803/10/013-how-to-change-the-langu...
You can apply for cancellation of your service on our website. Please follow below steps:     (PLEASE NOTE THE REST OF MONEY IS NON-REFUNDABLE.) * Log in My Account * Click "SERVICES" > "MY SERVICES" * Find the service that you want to cancel, t...
Please click the link below to submit a ticket http://noc.emagineconcept.com/index.php?/DotToGo/Tickets/Submit [http://noc.emagineconcept.com/index.php?/DotToGo/Tickets/Submit] * First choose the"DEPARTMENTS",then click "NEXT". * Please enter your ...
Technical Support Services & Price (September 2016 Updated) SERVICES US(USD) Backup Storage 1 / GB Virtual Server Data Recovery 10 / One time Virtual Server Reboot after Suspension with No Renewals 10 / One time Server Reb...
Technical Support Services & Price for Colocation Service (February 2017 Updated) Standard Service: Service Price 24/7 Reboots Free Button Pushing Free Screen Readouts Free External Device Attachment/Movement (CDROM,KVMIP,...
PLEASE NOTE WE CAN NOT MAKE A REFUND IN THE FOLLOWING CONDITIONS: No refund will be given if high latency is from users' side. No refund will be given if service can not work due to users' hardware issue or setup problem. No refund will be given if ...
Introduction DotToGo.Net's Acceptable Use Policy ("AUP") is provided to give our customers and users a clear understanding of what DotToGo.Net expects of them while using the service. All users of DotToGo.Net's services: those who access some of our Servi...
* Please login vDrill, you can choose your language. https://cp.vdrill.cn/manager_auth/login [https://cp.vdrill.cn/manager_auth/login] * DASHBOARD * 『History Usage Monthly』 * 『Sub-Accounts』 Delete or Add users * 『VPN ACCOUNTINGS』 * 『REFILLS』...
Sub-Accounts- Add User / Add Service Plan / Edit or Remove Service Plans * Sub-Accounts- Add User Login https://cp.vdrill.cn/manager_auth/login [https://cp.vdrill.cn/manager_auth/login] Default Service Plan is CLASS-5M/2M * ADD SERVICE PLAN ...
Please paste the URL into the browser to open directly. Fill in the account and password which we provid to login. Click middle to open KVM console. Download the program and execute it. NOTICE:YOU NEED TO INSTALL JAVA. -------------------------Than...
If you want to CHECK THE BANDWIDTH GRAPH OF YOUR SERVICE or OPERATE REMOTE REBOOT BUTTON on our website, please follow below steps: * Login Client Area [https://portal.emagineconcept.com/clientarea.php?action=productdetails&id=742] * Click "SERVICES...
Client Area- VPS Control Panel (Boot, Shutdown, Reboot, Management, Bandwidth Review) * LOG IN CLIENT AREA * CLICK “SERVICES”  >  “MY SERVICES” * FIND THE SERVICE THAT YOU WANT TO MANAGE, THEN CLICK “ACTIVE” * Down to the page, you can see all th...
When you purchase our cloud hosting [http://www.dottogo.net/zh/cloud-hosting/] at the first time, you get VPS control panel (VPS Control). If you purchase more later with the same account, you can manage all the VPS on this control panel. Please follow...
* LOG IN CLIENT AREA [https://portal.emagineconcept.com/clientarea.php] * Click "Services" > "My Services" * FIND THE SERVICE THAT YOU WANT TO MANAGE, THEN CLICK “ACTIVE”. * CLICK "UPGRADE/DOWNGRADE OPTIONS"  * CHOOSE ”ADD ONE $2.50 USD” > "Click...
If you need to change the main IP for your VPS, please follow steps below: * CentOS Connect your VPS via ssh (Putty) Then paste the codes below: cd /etc/sysconfig/network-scripts/ cp ifcfg-eth0 ifcfg-eth0:0 nano ifcfg-eth0:0 Then you will see as b...
This article will show you how to reinstall operating system of VPS. Please remember to back up your data of your VPS in advance because a reset of operating system may cause data loss. * LOG IN [HTTP://VPSM.EMAGINECONCEPT.COM/LOGIN.PHP] (VPS Control...
VPS Control Panel provide to view traffic during time span and the data of hard disk activity, to help you analyze individual cloud hosting actual usage. Please follow the steps below: 1. Log in [http://vpsm.emagineconcept.com/login.php] (VPS Control) ...
This article will show you how to change the Hodtname of VPS. * LOG IN CLIENT AREA [https://portal.emagineconcept.com/clientarea.php] * Click "Services" > "My Services" * FIND THE SERVICE THAT YOU WANT TO MANAGE, THEN CLICK “ACTIVE”. * SELECT "MA...
At first time, you have to set up a password for your VPS through VNC before RDP. Generally, clients use VPS Windows via Remote Desktop Connection (RDP) However before using RDP, one thing has to be done is setting up a password of RDP. Now please che...
When you need to change root password on your VPS Linux: * LOG IN CLIENT AREA [https://portal.emagineconcept.com/clientarea.php] * CLICK “SERVICES” > “MY SERVICES” * FIND THE SERVICE THAT YOU WANT TO MANAGE, THEN CLICK “ACTIVE” * CLICK “ CONTROL P...
Please login Plesk Panel:HTTPS://*.*.*.*:8443 You also can login from 『MY SERVICES』in Client Area: In『WEBSITES & DOMAINS』>>>Click 『SHOW ADVANCED OPERATIONS』 >>>Click 『VIRTUAL DIRECTIONS』 In『VIRTUAL DIRECTORY』>>>Click 『DIRECTORY PROPERTIES』 ◎Chec...
Please login Plesk Panel:https://*.*.*.*:8443 [https://*.*.*.*:8443] You also can login from 『MY SERVICES』in Client Area: In『WEBSITES & DOMAINS』>>> Click your Domain name In 『GENERAL』 >>>You can choose the PHP version and press 『OK』. You can customi...
WHAT IS CDN? According to Wiki: A CONTENT DELIVERY NETWORK or CONTENT DISTRIBUTION NETWORK (CDN) is a globally distributed network of proxy servers deployed in multiple data centers. The goal of a CDN is to serve content to end-users with high availa...
NOTE:  CDN SERVICE GOES WITH PREPAID CREDITS AND AN INVOICE WILL GENERATE EVERY HOUR, THE BALANCE WILL BE RECALCULATED RIGHT AFTER. Start to order your CDN service: * Log in Client Area [https://portal.emagineconcept.com/clientarea.php?action=produ...
DURING THE CDN TRIAL, YOU CAN UPGRADE TO OFFICIAL CDN VERSION AT ANY TIME. PLEASE NOTE: ONCE THE 14-DAY FREE TRIAL FINISHES, ALL THE CDN RESOURCES YOU HAVE SET UP WILL BE DELETED IMMEDIATELY. This article will show you how to upgrade your CDN trail t...
ABOUT  CDN 14-DAY FREE TRAIL  * The system will stop the service immediately if there is any unusual situation. * During the free CDN trial, you can upgrade to official version at any time. * Once the free CDN trial finishes, all the CDN resources ...
This article will show you how to add funds to your CDN Wallet, which means to deposit money in advance. * Login Client Area * Click  CDN >  WALLET * Choose Refill. Fill in the amount you want to add and click SUBMIT. NOTE: ALL DEPOSITS ARE NON-...
TYPES OF CDN RESOURCES   There are two types of CDN resources: HTTP PULL and HTTP PUSH. Each has its own advantages and disadvantages and each works better with different types of sites. HTTP PULL Resource: Sites' owners put contents in a server an...
After the purchase is done, this article will guide you how to create a PULL Resource for your CDN. PLEASE NOTE: One website can only allow using a CDN resource, which means you only can choose PULL or PUSH resource. * Login CLIENT AREA [https://portal...
By default, CDN edge nodes use the HTTP protocol to connect to fetch content present in the original data points. In other words, if CDN edge nodes cannot get the content from the original data points or only content with HTTPS request, it was impossi...
Among the CDN Resource management, you can set up the advanced options to fit your needs. Upon CDN resource creation/edit, click "ADVANCED SETTINGS". Below are some information details which can help you to set up: SECONDARY CDN HOSTNAME : Users ar...
Protect your files from unauthorized access with a key and optionally an expiration time. Enabling this option provides an entry field to enter a secret key to securely sign any direct URI (Uniform Resource Indicator) link to all files/resources under t...
After the purchase is done, this article will guide you how to create a PUSH Resource for your CDN. PLEASE NOTE: ONE WEBSITE CAN ONLY ALLOW USING A CDN RESOURCE, WHICH MEANS YOU ONLY CAN CHOOSE PULL OR PUSH RESOURCE. * Login [https://portal.emagineco...
* LOG IN CLIENT AREA [https://portal.emagineconcept.com/clientarea.php] * Please click "Domain" >"Manage DNS" * FIND THE DOMAIN YOU NEED AND CLICK THE ADD-ON.(EDIT ZONE) * click"Add Record" to add new record. Please refer the below info. for more...
The PTR record as an opposite of the A record. PTR records are used for the reverse DNS (Domain Name System) lookup. Using the IP address you can get the associated domain/hostname. An A record should exist for every PTR record. The usage of a rev...
When you use our services experiencing slow reaction or high latency, please use WinMTR to help find out the problem: * DOWNLOAD WINMTR [HTTPS://SOURCEFORGE.NET/PROJECTS/WINMTR/FILES/WINMTR-V092.ZIP/DOWNLOAD?USE_MIRROR=JAIST&R=HTTP%3A%2F%2FSOURCEFORG...
Analyzing WinMTR / MTR output, the most important is: PACKET LOSS AND LATEANCY. First of all, you need to pay attention on packet loss. When you find packet loss on any nodes, it might mean this particular routing node may has some problem. However,...
When you order/upgrade your VPS or dedicated server and you would like to know if the bandwidth meets what you ordered. Please follow the steps below: SPEED TEST FOR WINDOWS: Please download iso for the stress testing on our official website: htt...