You are responsible for your backups and web content.

We create our own monthly backups on the shared servers, and we can restore from those. However, this is NOT a procedure you should rely on to keep your content safe.

Only the newest backups are kept. We make no guarantees about our weekly backups, and we do require a $35 fee to restore the DotToGo backups. If you can provide your own backup file, then the fee is $0 (free).

We will NOT provide a script that backs up your site (such as for cron jobs).

How do I restore my own backup?
A partial backup can be restored in cPanel, same place where you made the backup.