Dear customer,

The details of DDos attack as below 


2017-01-23 23:10 (GMT+8) Status: Resolved

Please be advised that the DDoS attack issue has been resolved. All the servers have been back in service.

We apologize for any inconvenience and thank you for your understanding!

.

2017-01-23 22:20 (GMT+8) Status: In Progress

Our tech. have nullrouted some IP, which caused the DDoS attack. 

Most related servers have been back in service at the moment. 

We will keep you posted once we have any further update. 

We apologize for any inconvenience and thank you for your understanding!

.

2017-01-23 21:10 (GMT+8) Status: In Progress

Our tech. have still been trying to solve the issue.

We will keep you posted once we have any further update. 

We apologize for any inconvenience and thank you for your understanding!

.

2017-01-23 19:30 (GMT+8) Status: In Progress

Our tech. have confirmed we have been having DDoS attack at L.A. IDC,

which causes the related services are not available at the moment. 

Estimated Impact:

1. Colocation / Dedicated Server (L.A. IDC) : Cannot access
2. Emagineconcept Website : Cannot access
3. Emagineconcept Client Area : Cannot access
4. VPS Control Panel : Cannot access
5. VPS (US) : Cannot access
6. Shared Hosting : Plesk and cPanel cannot access

Now our tech. have been working on it and trying to solve the problem.

We will keep you posted once we have any progress. 

We apologize for any inconvenience and thank you for your understanding.

2017-01-23 18:40 (GMT+8) Status: Investigating

Please be advised that our tech. has just detected some network problem at L.A. IDC
and we presume some related service has been affected. At the moment our tech
have started to investigate the problem and tried to resolve it.
We will keep you posted once we have any further update.

We apologize for any inconvenience and thank you for your understanding!

Support Team
Emagine Concept